24/7 mobile support for conveyor systems, bearings, chains & sprockets, mechanical breakdowns, preventive maintenance and light fabrication.
Photos, video, equipment nameplate, facility location and a short description help us understand the issue quickly.
Focused mobile service for common conveyor and mechanical maintenance needs. Work is reviewed individually based on scope, access, parts and availability.
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Belt tracking, roller and idler concerns, pulley inspection, mechanical adjustments and troubleshooting.
Inspection, removal and replacement of bearings, pillow blocks and related mechanical components.
Mechanical support for chain drive systems including tension, wear, alignment and component replacement.
Hands-on mechanical troubleshooting and replacement of appropriate failed components when production is affected.
Scheduled mechanical inspection and lubrication support to help identify wear before it becomes unplanned downtime.
Help identifying common bearings, belts, chains, sprockets, rollers and other mechanical replacement components.
Industrial equipment electrical troubleshooting support for motors, sensors, switches, VFDs/drives, relays/contactors, machine wiring, control panels, conveyors, CNCs and automated equipment.
Electrical work is accepted based on job scope and applicable licensing, authorization, permit and regulatory requirements.
Along with conveyor-focused work, Prime can review related mechanical service requests and confirm whether the job fits the available scope and capabilities.
Small brackets, supports, tabs, guards and minor mechanical repair fabrication where appropriate.
Mechanical assembly, positioning, disassembly and installation support for appropriate equipment moves and setups.
Minor fabrication and mechanical changes to supports, mounts and guarding where suitable for the job.
Shafts, couplings, mounts, fasteners and general mechanical component assembly or repair support.
Mechanical preventive maintenance, troubleshooting and repair support for CNC machines, including ball screws and related motion components.
Mechanical service for industrial robot pick-and-place cells and the surrounding production equipment that keeps automated handling moving.
Preventive maintenance is built around practical, repeatable checks on the components that commonly create downtime.
Check grease points, bearing condition and obvious lubrication concerns on appropriate equipment.
Look for tracking, tension, wear, damaged links and obvious mechanical issues before they develop further.
Inspect for visible wear, looseness, unusual condition indicators and housing or mounting concerns.
Document inspection findings and recommended follow-up work where appropriate for the agreed maintenance scope.
PM-only plans: scheduled inspection, lubrication, adjustment and reporting. Repairs and parts are never included in the PM price — extra work is quoted and approved first.
50+ machines? Custom quote after the free walkthrough.
| Frequency | Visits / month | Small / month | Medium / month | Large / month |
|---|---|---|---|---|
| Monthly | 1 | $295 | $545 | $995 |
| Bi-weekly save 10% per visit | 2 | $530 | $980 | $1,790 |
| Weekly save 15% per visit | 4 | $1,000 | $1,850 | $3,380 |
Safety: we follow your site’s lockout/tagout and safety procedures. Most PM work is done with machines running — a machine only stops when a specific task requires it.
The Findings Report describes the issue and its urgency, with a photo where useful.
You get a written work order with a fixed labour estimate, plus the exact part number, spec and supplier.
Nothing is repaired or billed until you sign off on the work order.
The repair is logged in your next PM report, so your maintenance history stays complete.
Extra-work rates (plan members): repair / corrective labour $125/hour · emergency breakdown callout $175/hour · parts you order: supplier’s price, no markup · parts we arrange: supplier invoice + 10% handling, 50% deposit before ordering, non-refundable once ordered.
Order the part on first priority. The repair can only be scheduled once the part is on hand — order it right away and tell us the expected delivery date.
Full details: Terms & Conditions
Phone and WhatsApp are the main contact methods so equipment information can be reviewed quickly.
Tell us what equipment is involved and what happened.
Include the failed area, surrounding equipment and nameplate where possible.
We review the job, location, parts situation and service availability.
For accepted work, we travel to the facility and perform the agreed mechanical service.
Prime Millwright & Industrial Solutions is structured as a mobile service business with direct communication and practical job-by-job support.
Travel area and job acceptance are confirmed individually based on location, work scope and availability.
Quick answers about service, CNC equipment, robots, preventive maintenance and contacting Prime.
Prime provides mobile mechanical support for conveyors, bearings, chains and sprockets, rotating equipment, CNC machine PM and repairs, ball screws, and selected robot pick-and-place equipment.
CNC service can include preventive maintenance, mechanical inspections, lubrication-related checks, fault assessment, bearings, couplings, drive and motion components, component replacement, and ball screw inspection, removal, replacement and alignment. Exact scope is reviewed before the job is accepted.
Mechanical support is available for selected robot pick-and-place applications, end-of-arm tooling and related cell equipment. Robot programming or controls work is confirmed separately based on scope.
Call, WhatsApp, or email Prime with your facility location, equipment type, photos or video, and a short description of the problem.
Prime is based in Barrie and serves Simcoe County and surrounding areas. Travel and availability are confirmed for each job. For PM plans, travel within about 1 hour of Barrie is included; beyond that is quoted separately. Not sure if we cover your facility? Call or WhatsApp with your location and we’ll confirm.
Small plans start at $295 per visit (1–10 machines). Monthly, bi-weekly and weekly options are priced by machine count — see PM Plans for the full table. Repairs and parts are never included in the PM price.
Yes. The 30-minute site walkthrough is free, with no obligation. We count the machines, look at what breaks, and confirm your plan and price.
Prime offers 24/7 mobile service. Call or WhatsApp with your facility location, equipment type, and photos or video, and we will confirm availability and next steps. PM plan members get priority response.
Use one simple request form for a breakdown, scheduled service, preventive maintenance or an estimate. Your details are prepared in WhatsApp so you can immediately add equipment photos or video.
Plain-language terms for Prime Millwright services, including PM plans. By accepting a quote or work order, the client agrees to these terms.
These terms apply to preventive maintenance plans and other services provided by Prime Millwright & Industrial Solutions (“Prime”), unless a written quote or work order states otherwise. Last updated: October 17, 2026.
PM plans cover scheduled preventive maintenance only: inspection, lubrication, adjustment, cleaning of accessible areas, test-run, and a written Findings Report. PM does not include repairs, part replacements, or work beyond the agreed PM checklist or machine list. Other services are quoted separately.
A quote or work order becomes an agreement when the client accepts it in writing (email, WhatsApp, or signed form). Estimates are preliminary until scope, access, travel, parts, and site conditions are confirmed. Quotes are valid for 30 days unless stated otherwise.
All prices are in Canadian dollars, plus HST. PM plans are billed monthly; payment is due within 15 days of the invoice date. Overdue invoices may bear interest at 1.5% per month (19.56% per annum), or the maximum rate permitted by law if lower.
PM plans start with a 3-month initial term (weekly plans: 6-month initial term), then continue month-to-month. Either party may cancel with 30 days’ written notice. Prices are confirmed after a free on-site walkthrough, where the machine list and visit length are agreed.
The client will provide safe access to equipment at scheduled times, share site safety rules and lockout/tagout procedures, provide accurate equipment information, and ensure a contact person is available. Prime follows the client’s site safety and lockout/tagout procedures. Most PM work is done with machines running; a machine stops only when a specific task requires it.
When a part needs replacement, Prime provides the exact part number, specification, and supplier, and the client orders the part on first priority, at the supplier’s price with no markup from Prime. If the client cannot order the part, Prime will try to arrange it; arranged parts are billed at supplier invoice plus 10% handling, with a 50% deposit due before ordering. Parts are non-refundable once ordered.
No repair or replacement work starts until the client approves the written work order. Approved work is billed at $125/hour for scheduled labour, plus parts as set out in section 6. Emergency breakdown callouts for plan members are billed at $175/hour with priority response.
Visits cancelled with less than 24 hours’ notice are billed at 50% of the visit price. If Prime must cancel a visit, it will be rescheduled at no charge.
A written Findings Report is provided within 1 business day of each PM visit. Reports describe observed conditions and recommended follow-up; they are observations, not engineering certification.
Preventive maintenance reduces the risk of breakdowns and extends equipment life, but it does not guarantee that equipment will not break down. Prime is not responsible for failures caused by conditions outside the agreed PM scope, misuse, or parts the client declined to replace.
To the fullest extent permitted by law, Prime’s total liability for any claim arising from a visit or work order is limited to the fees paid for that visit or work order. Prime is not liable for indirect, incidental, or consequential damages, including lost production, lost profits, or missed shipments. Each party is responsible for arranging and maintaining its own insurance coverage.
Prime may update these terms from time to time. The version in effect when a quote or work order is accepted applies to that work.
Information submitted through the request form is sent via WhatsApp and is not stored on this website. Contact details are used only to respond to the request and provide the requested services.
These terms are governed by the laws of Ontario, Canada. If any provision is found unenforceable, the remaining provisions continue in effect. These terms, together with the accepted quote or work order, are the entire agreement for the services described.
These terms are standard service terms for Prime Millwright & Industrial Solutions. They are not legal advice. For advice about a specific situation, consult a qualified Ontario legal professional.